Welcome to Proxy Shift


Stress-free shift coverage for the enterprise

No more emails, texts, faxes, phone calls, or voicemails


How Proxy Shift Works

Features for employees

Shift Availability

Calls outs made easy. Tap request to instantly notify every qualified employee in your area.

Subscribe

Get shift availability notifications from nearby workplaces.

Calendar View

See upcoming open shifts and shifts you are covering.

Shift Swap

Easily trade shifts with a co-worker.

Features for schedulers and managers

Maximize efficiency

Save time. Never scramble to send another phone call, email, text, or fax to fill a shift.

Enterprise

We offer services and security catered to address the specific needs of enterprise users. Contact us to find out more.

Staff Management Analytics

Detailed shift coverage analytics enables managers to make well-informed staffing decisions.

Deployment

Efficient implementation with on-site employee training and a dedicated developer for technical assistance anytime of the day.

Shift management with the push of a button

Proxy Shift is the most efficient shift management system. One button and you can call out or fill a shift. Your manager is automatically notified and you're all set. It's that simple.

Automated Scheduler 24/7

Instant push notifications of available shifts and automatic shift approvals save managers and schedulers time and money.

Notifications will reach every qualified employee in and around your area - maximizing your shift coverage rate.
Never go without help again.

Always Prepared

Instantly respond to any unexpected change in workload or personnel coverage.

Calendar view shows upcoming open shifts in real time ensuring clear and consistent communication of staffing needs throughout your company.

Results With Proxy Shift

5.7%

Profitability Increased by preventing understaffing1


2.0%

Profitability Increased by preventing overstaffing1


2.5%

Annual Sales saved by preventing understaffing1

Scheduling At A Glance

Retail & Health Care Scheduling Statistics

  • Understaffing occurs 32.88% of the time1 - Results from a study of 41 large retail stores showed understaffing occurred at all stores primarily during a 3 hour window that consisted of 60% of total daily customer traffic - having a significant affect on sales and customer satisfaction. Understaffing dduring this peak period was also observed at another retailer as well in the same study.
  • Overstaffing occurs 52.85% of the time1
  • Health Care - Absence Rate: 3.6% | Lost Work Time: 2.0% 2
  • Retail - Absence Rate: 2.9% | Lost Work Time: 1.5%2 - Retail & Health Care rank amongst the highest industries for both absence rate & lost work time per employee per year.


Direct Costs

  • Understaffing causes 6.33% in lost sales1 - Optimal staffing during this peak period would increase profitability by 5.74%. The researchers concluded these results give compelling evidence that understaffing has significantly more impact on sales versus overstaffing. They also state their results around understaffing are conservative.
  • Overstaffing decreases profitability by 2.0%1
  • Understaffing costs stores $240,000/year or 2.5% of annual sales1 - Results from observing 4 stores at a large retail chain with over $1 billion in revenue and consisting of over 100 stores in North America. One senior manager commented that:
    “ We always knew our stores were understaffed at some times and overstaffed during others. Culturally we have tended to nod at this issue but this analysis shows how we have undervalued the impact of understaffing on financial performance.”
  • $18 Million3 - The estimated cost of absenteeism for a company consisting of 5,000 employees making an average of 19/hr with a 9% absence rate according to a Circadian Shiftworks Practices study.


Indirect Costs 3,4,5

  • Higher employee turnover  Poor quality of service
    Decreased customer satisfaction & loyalty resulting in decreased conversion rates and a loss of life-time value
    Lower productivity   Excess manager time
    Decreased safety   Poor employee morale
    Decrease in overall employee health & satisfaction
1 “Estimating the impact of understaffing on sales and profitability in retail stores” Mani et al. 2015.
2 U.S. Bureau of Labor Statistics 2015
3 Circadian Shiftwork Practices Study
4 Miller Ergonomics
5 "Putting the Service-Profit Chain to Work" Heskett et al.

contact us

Learn how we can boost staffing efficiency and maximize revenue retention.